Due to local public holidays in different countries, such as Easter, some of our warehouses will be closed for a few days in April. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Service arrangements of our warehouses in April are as follows:
| Warehouse | Holiday Closures |
| Taiwan | Apr 2nd (SUN) – 5th (WED) |
| China | Apr 5th (WED) – 9th (SUN) |
| Hong Kong | Apr 5th (WED) and Apr 7th (FRI) – 10th (MON) |
| Thailand | Apr 6th (THU) and Apr 13th (THU) – 15th (SAT) |
| U.K. | Apr 7th (FRI) and Apr 10th (MON) |
| Canada | Apr 7th (FRI) |
| Indonesia *Apr 20th (THU) is the last date of receipt of shipments | Apr 7th (FRI) |
| Australia | Apr 7th (FRI) – 10th (MON) and Apr 25th (TUE) |
| U.S. | Apr 7th (FRI) – 9th (SUN) |
| Italy | Apr 9th (SUN) – 10th (MON) and Apr 25th (TUE) |
For more details of the shipping schedule, please refer to Member Centre > Warehouses.
If there are any changes or updates regarding services arrangements, we will keep you posted with this service notice.