Due to local public holidays in different countries, some of our warehouses will be closed for a few days in October. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Service arrangements of our warehouses in Oct are as follows:
| Warehouse | Holiday Closures |
| China | Oct 1st (SUN) – 6th (FRI) |
| Hong Kong | Oct 1st (SUN) – 2nd (MON), Oct 23rd (MON) |
| Taiwan | Oct 1st (SUN), Oct 7th (SAT) – 10th (TUE) |
| Australia & Japan | Oct 2nd (MON) |
| Korea | Oct 3rd (TUE), Oct 9th (MON) |
| Canada & U.S. | Oct 9th (MON) |
| Thailand | Oct 13th (FRI) – 15th (SUN), Oct 21st (SAT) – 23rd (MON) |
For more details of the shipping schedule, please refer to Member Centre > Warehouses.
If there are any changes or updates regarding service arrangements, we will keep you posted with this service notice.